If you are a corporate user of Sullivan on Comp and you've clicked a link in an email or e-book that goes directly to a page inside the app, you might find yourself at a log-in page.
What should you do next?
Click the "Forgot Password?" link.
Doing so will start the process for setting a password.
Enter your work e-mail address and click EMAIL ME A RESET LINK.
Presuming you're a registered user, you'll be sent an email with a link you can use to take the next step in setting your password. (If you're not registered, see below.)
Click the link in the email to go to a page to change or create a password:
Press CHANGE MY PASSWORD.
Your password will be set and you'll be logged into Sullivan on Comp.
Depending upon your browser settings, you may also be asked if you'd like to save the password in your browser.
Many users to say yes to avoid having to manually log in each time.
Now, with an active session in your browser, you can return to the original link and click it again. Doing so will take you directly to the referenced page.
Corporate Account Users with No Personal Account
If work at a company with an SOC corporate account but have not yet set up your personal account, do you have access to either of the following?
An SOC dektop icon, or
a link to SOC from your company's intranet resource?
If yes, see this article on How Corporate Users Get Started in Sullivan on Comp.
If no, send us an email at firstname.lastname@example.org and we'll help you directly.
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