New Purchases

Immediately after signing up for an individual-user subscription plan that occurs online access, new subscribers are sent two emails:

  • Welcome to Sullivan on Comp! - containing a link and instructions for creating your password.
  • Thanks for Subscribing - a receipt confirming your payment.

The emails are sent to the email address entered by the user on the subscription sign-up page.

Locate the Welcome to Sullivan on Comp! email and use the link in that email to set your password.

Welcome Email Not Received

If you do not receive the welcome email, search in your spam folder(s). Search for it using the subject line, "Welcome to Sullivan on Comp!"

If you are unable to find it, you can follow the steps to Set a Password shown further below. However, chances are good that if your email system didn't like the Welcome email, it also won't deliver the reset email to you.

If you try to reset your password and that email is also not received, contact us using the information shown below and we'll assist you directly.

Logging In

Once you've set your password, to log in:

Bookmark https://app.sullivanoncomp.com for direct access.

Navigate to the Login Page

You can also find the login screen by going to the Sullivan on Comp home page at www.SullivanOnComp.com and clicking Log In. 

Setting a Password

If you don't know your password or want to change it, set a password by requesting a reset email

Input your email address and click EMAIL ME A RESET LINK.

Locate the email in your inbox (Subject: "Reset password instructions") and click Change my password.

Follow the link.

Enter your new password and press, Change My Password.

You'll receive email confirmation that your password was created and you'll be admitted directly to the app.

Questions? 

Contact us ...

support@sullivanoncomp.com
sales@sullivanoncomp.com

Toll-Free: +1 866 458 8762
Remember: +1 866 I LUV SOC

View the site at https://www.sullivanoncomp.com.

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